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  • Arman

My product is broken - how should I proceed ?

Updated: Jun 14, 2020

Important: Please note that you must contact us to authorise a return before sending your product back for repair.

  • You will receive an mail with an authorisation for a repair, and the address of the service center where you can send the item.

  • Sending the device back to us without authorisation will increase service time and may incur additional costs.

  • We wil get back to you with an estimated repair time.

  • When the repair is completed, we will send the product back to you free of charge.




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